Customer FAQ

What Is The Enthusiasts Hub?

The Enthusiasts Hub is a marketplace of shops from large and small fundraising and preservation organisations, societies and museums

Who supplies the products?

The bulk of products are supplied by our partner GDMK Images with a mixture of products supplied directly from the appropriate societies own supplies.

What Products Are For Sale?

You are free to list pretty much any product.

You will find a huge range of products perfect for enthusiasts including –

  • embroidered clothing
  • printed clothing
  • laser etched products
  • printed products

Clothing Sizes

All our garment pages have size guides to help you choose the correct size garment. Where a particular garment size comes in what you might call larger or smaller than standard fit, we indicate this fact and advise you to order a slightly larger or smaller size than you normally would.

Please DONT BUY Multiple Sized Garments

Please refrain from buying multiple sized garments with the intention of returning those that dont fit. If you are unsure about what size you should order, in the first instance refer to the size guides and sizing advice. If you still have concerns, please contact us prior to ordering so we can discuss and help reassure you of the ideal size you should order.

We make most garments up to order based on your size and colour choices to keep our standing stock overheads as low as possible. This allows us to spend more time creating unique and personalised designs instead of managing a large stock overhead.

How Do I contact a Particular Shop Directly?

Each shop has a dedicated contact page to allow you to contact the shop owner

Fees – Retail Customers

There are no hidden fees for retail customers to use, and buy from, the Enthusiasts Hub.

Please check postage prices as some shops include P&P in their prices, whereas others add Postage when you checkout via the cart.

Customer Communications

Each shop has a dedicated contact form to allow customers to contact and interact with you.

If you cannot contact a shop owner please contact us.